
FAQs
Answers to what clients ask before we start a project.
Frequently asked questions
Everything clients typically ask before starting a project with us — search, browse by category, or just message us.
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01How long does a website take to develop?
Most marketing websites launch in 3–6 weeks, while larger eCommerce stores and web applications typically take 6 to12 weeks. After our discovery call we give you a fixed timeline with clear milestones so you always know what's next.
02What technologies do you use?
We build with modern, future-proof stacks - React, Next.js, Vue, Node.js, Laravel and WordPress - styled with Tailwind CSS and designed in Figma. We choose the right tool for your goals, not a one-size-fits-all template.
03Will my website be mobile-friendly?
Always. Every site we build is mobile-first and fully responsive, tested across phones, tablets, laptops and desktops to guarantee a flawless experience on every device.
04Can I edit the website content myself?
Yes. We can deliver an easy-to-use CMS (such as WordPress or a headless setup) so you can update text, images and pages yourself - plus a short training session and documentation.
05Do you offer website maintenance and support?
Absolutely. We offer flexible monthly care plans covering updates, security, backups, performance monitoring and content changes, so your site stays fast and secure long after launch.
06Do you work with clients outside Pakistan?
Yes - most of our clients are outside Pakistan, across the UAE, USA, UK, and Europe. We run projects over video calls, WhatsApp, and email, and time-zone overlap has never been a blocker for the teams we work with.
07How much does a website cost?
It depends on scope - a marketing site, an eCommerce store, and a custom web app all have very different price ranges. Tell us what you need on a discovery call and we'll give you a fixed quote before any work starts, not a vague estimate.
Website Design
01How long does a website design project take?
A typical marketing site design phase runs 2–4 weeks depending on page count and revision rounds, before development starts. We'll give you a firm timeline after a discovery call.
02Do I get to see the design before it's built?
Yes — every project includes a Figma walkthrough of the full design before any code is written, and revision rounds to refine it until you're happy.
03Can you redesign my existing website instead of building from scratch?
Absolutely. We regularly redesign existing sites — sometimes a full rebuild, sometimes a focused visual refresh on a technically sound foundation. We'll tell you honestly which one your site needs.
04Will the design work well with SEO?
Yes. Clean semantic structure, fast-loading layouts, and sensible heading hierarchy are part of the design phase, not something bolted on afterward.
Website Development
01Which is better — WordPress or a custom build?
It depends on how often you'll update content and how much custom functionality you need. We cover the tradeoffs honestly during a discovery call, including when WordPress is genuinely the right call.
02How long does development take?
A custom-built marketing site typically takes 6–10 weeks from approved design to launch. eCommerce and web-app builds run longer depending on integrations.
03Will I be able to update the site myself after launch?
Yes — every custom build includes an admin area for the content you'll actually change, so you're not dependent on a developer for routine updates.
04Do you handle hosting and deployment too?
We can — see our Domain & Hosting service — or deploy to a host of your choice if you already have one.
eCommerce Development
01Shopify or WooCommerce which is right for me?
Shopify suits businesses that want a managed, low-maintenance platform; WooCommerce suits those who want more control and already use WordPress. We'll recommend based on your specific catalogue and plans, not a blanket answer.
02Can you migrate my existing store to a new platform?
Yes - we handle product, customer, and order data migration carefully, with redirects in place so you don't lose existing SEO rankings.
03How long does an eCommerce build take?
A standard store typically launches in 6–10 weeks; larger catalogues or custom functionality extend that. We'll give a firm timeline after scoping your requirements.
04Do you set up payment gateways for my country?
Yes - we work with local and international payment providers and will confirm support for your market before the project starts.
Digital Marketing
01How much should I budget for digital marketing?
It depends on your industry, competition, and goals — we'll recommend a realistic starting budget after understanding your market, rather than a one-size number.
02How soon will I see results?
Paid search and social can show leads within weeks; email marketing and organic growth build over a few months. We'll set expectations clearly upfront, channel by channel.
03Do you manage the ad accounts or just advise?
We manage campaigns hands-on — strategy, setup, ongoing optimisation, and reporting — inside your own ad accounts, so you retain full ownership.
04Can you work alongside my in-house marketing person?
Yes, regularly. We can run specific channels while your team handles others, or hand off reporting and insights to support decisions they're already making.
Social Media Management
01Which platforms do you manage?
Instagram, Facebook, LinkedIn, and Pinterest most commonly — we'll recommend the platforms that actually match where your customers are, not every platform that exists.
02Do I need to approve every post?
Yes by default — we send content for your review before it's scheduled, though we can move to a faster approval flow once you're comfortable with the direction.
03Can you also run paid social ads?
Yes — see our Digital Marketing service, which covers paid social campaigns alongside organic management.
04What do you need from me to get started?
Your brand assets if you have them, a sense of your ideal customer, and access to the platforms you want managed. If you don't have branding yet, we can help build that first.
ERP & CRM Solutions
01How is this different from off-the-shelf ERP software?
Off-the-shelf systems force your business to adapt to their structure. A custom build is designed around your actual workflow from the start, which usually means less compromise and less unused functionality you're paying for.
02How long does a custom ERP/CRM project take?
It depends entirely on scope — a focused single-module system might take 6–8 weeks, while a full multi-department platform can take several months. We scope this precisely after understanding your workflow.
03Can you integrate with our existing accounting software?
In most cases, yes — we'll confirm compatibility with your specific tools during the discovery phase.
04What happens if our needs change after launch?
The system is built to extend — new modules, fields, or permissions can be added as your business evolves, rather than requiring a rebuild.
Logo Design & Branding
01How many logo concepts will I see?
Typically 2–3 genuinely distinct directions, refined based on your feedback into one finished identity.
02Do I own the final logo files outright?
Yes — full ownership and source files are yours once the project is complete.
03Can you rebrand an existing business, not just build a new one?
Yes, regularly. We can evolve an existing identity or start from scratch, depending on how much of your current brand recognition is worth preserving.
04Does branding come with website design, or is it separate?
Either — we offer it standalone or bundled with a website design project, which often works out more cost-effective and keeps the two visually consistent.
Mobile Application Development
01Do you build apps for both iOS and Android, or just one?
Both. Depending on your budget, timeline, and how complex the app needs to be, we'll either build two native apps, one for iOS and one for Android, or a single cross-platform app that runs well on both. We'll walk you through which approach actually fits your situation before any development starts.
02Should my app be built natively or as a cross-platform app?
It depends on what the app needs to do. Native development, built separately for iOS and Android, gives you the best performance and full access to each platform's features, which matters for apps doing anything demanding like heavy graphics or hardware integration. Cross-platform development is faster to build and more budget-friendly, and works well for most standard business apps. We'll recommend whichever one actually fits your goals, not whichever is easier for us.
03How long does it take to build a mobile app?
A simple app with core functionality typically takes eight to twelve weeks from start to launch. More complex apps, with custom backend systems, third-party integrations, or advanced features, can take four to six months. We'll give you a realistic timeline once we understand what you're actually building, not a generic estimate.
04Do you handle submitting the app to the App Store and Google Play?
Yes. Both platforms have their own review guidelines, technical requirements, and common reasons for rejection, and we handle the full submission process for both so your app doesn't get held up by something avoidable, like a missing privacy policy link or an icon that doesn't meet spec.
05What happens after my app is live? Do you offer ongoing support?
Launch isn't where our involvement ends. iOS and Android both push regular updates that can affect how your app runs, and we offer ongoing maintenance to keep your app compatible, monitor performance, fix bugs, and add new features as your business needs change.
06How much does it cost to build a mobile app?
It depends heavily on whether you need one platform or both, how complex the features are, and whether it needs a custom backend. Rather than quote a number that doesn't mean anything without context, we'll give you an accurate estimate once we understand what you're actually trying to build.
Website Security
01My site was hacked — how fast can you help?
This is treated as urgent. Contact us and we'll begin assessment and cleanup as soon as possible, typically starting the same day.
02Do I need security services if my site is small?
Yes — smaller, less-maintained sites are actually targeted more often, since automated attacks scan for outdated software regardless of site size.
03Can you secure a site you didn't build?
Yes — we regularly audit and harden existing sites on any platform, starting with a security assessment of the current setup.
04Do you offer ongoing monitoring, or just a one-time fix?
Both — a one-time hardening and cleanup, or an ongoing monitoring plan that catches new vulnerabilities as they appear.
SEO Optimization
01How long does SEO take to show results?
Meaningful ranking movement typically takes 3–6 months, sometimes faster for local search. Anyone promising overnight results is either exaggerating or using tactics that risk a penalty.
02Do you guarantee page-one rankings?
No legitimate SEO provider can guarantee specific rankings — Google's algorithm isn't something anyone controls. We guarantee the work: technical fixes, content, and tracking done properly and reported honestly.
03Is SEO a one-time project or ongoing?
Ongoing. Search algorithms and competitors both keep moving, so rankings need maintenance the same way a website does.
04Can you do SEO on a site you didn't build?
Yes - we regularly take over SEO on existing sites, starting with a technical audit to see what's currently holding them back.
Domain & Hosting
01Can you migrate my site from my current host?
Yes — we handle the full migration, including DNS cutover timed to avoid downtime and confirming email continues working throughout.
02Do I need to buy hosting separately from my website build?
No — hosting can be bundled with a website project, or set up independently if you already have a site built elsewhere.
03What happens if my site goes down?
Monitoring alerts us immediately, and we work to restore service as quickly as possible — this is covered under our hosting and support plans.
04Can I keep my domain with my current registrar?
Yes — we can manage DNS and hosting without transferring domain registration, if you'd rather keep that separate.