FAQs
Answers to what clients ask before we start a project.
Frequently asked questions
Everything clients typically ask before starting a project with us — search, browse by category, or just message us.
Digital Marketing
It depends on your industry, competition, and goals — we'll recommend a realistic starting budget after understanding your market, rather than a one-size number.
Paid search and social can show leads within weeks; email marketing and organic growth build over a few months. We'll set expectations clearly upfront, channel by channel.
We manage campaigns hands-on — strategy, setup, ongoing optimisation, and reporting — inside your own ad accounts, so you retain full ownership.
Yes, regularly. We can run specific channels while your team handles others, or hand off reporting and insights to support decisions they're already making.
Domain & Hosting
Yes — we handle the full migration, including DNS cutover timed to avoid downtime and confirming email continues working throughout.
No — hosting can be bundled with a website project, or set up independently if you already have a site built elsewhere.
Monitoring alerts us immediately, and we work to restore service as quickly as possible — this is covered under our hosting and support plans.
Yes — we can manage DNS and hosting without transferring domain registration, if you'd rather keep that separate.
ERP & CRM Solutions
Off-the-shelf systems force your business to adapt to their structure. A custom build is designed around your actual workflow from the start, which usually means less compromise and less unused functionality you're paying for.
It depends entirely on scope — a focused single-module system might take 6–8 weeks, while a full multi-department platform can take several months. We scope this precisely after understanding your workflow.
In most cases, yes — we'll confirm compatibility with your specific tools during the discovery phase.
The system is built to extend — new modules, fields, or permissions can be added as your business evolves, rather than requiring a rebuild.
Home
Most marketing websites launch in 3–6 weeks, while larger eCommerce stores and web applications typically take 6 to12 weeks. After our discovery call we give you a fixed timeline with clear milestones so you always know what's next.
We build with modern, future-proof stacks - React, Next.js, Vue, Node.js, Laravel and WordPress - styled with Tailwind CSS and designed in Figma. We choose the right tool for your goals, not a one-size-fits-all template.
Always. Every site we build is mobile-first and fully responsive, tested across phones, tablets, laptops and desktops to guarantee a flawless experience on every device.
Yes. We can deliver an easy-to-use CMS (such as WordPress or a headless setup) so you can update text, images and pages yourself - plus a short training session and documentation.
Absolutely. We offer flexible monthly care plans covering updates, security, backups, performance monitoring and content changes, so your site stays fast and secure long after launch.
Yes - most of our clients are outside Pakistan, across the UAE, USA, UK, and Europe. We run projects over video calls, WhatsApp, and email, and time-zone overlap has never been a blocker for the teams we work with.
It depends on scope - a marketing site, an eCommerce store, and a custom web app all have very different price ranges. Tell us what you need on a discovery call and we'll give you a fixed quote before any work starts, not a vague estimate.
Logo Design & Branding
Typically 2–3 genuinely distinct directions, refined based on your feedback into one finished identity.
Yes — full ownership and source files are yours once the project is complete.
Yes, regularly. We can evolve an existing identity or start from scratch, depending on how much of your current brand recognition is worth preserving.
Either — we offer it standalone or bundled with a website design project, which often works out more cost-effective and keeps the two visually consistent.
SEO Optimization
Meaningful ranking movement typically takes 3–6 months, sometimes faster for local search. Anyone promising overnight results is either exaggerating or using tactics that risk a penalty.
No legitimate SEO provider can guarantee specific rankings — Google's algorithm isn't something anyone controls. We guarantee the work: technical fixes, content, and tracking done properly and reported honestly.
Ongoing. Search algorithms and competitors both keep moving, so rankings need maintenance the same way a website does.
Yes - we regularly take over SEO on existing sites, starting with a technical audit to see what's currently holding them back.
Social Media Management
Instagram, Facebook, LinkedIn, and Pinterest most commonly — we'll recommend the platforms that actually match where your customers are, not every platform that exists.
Yes by default — we send content for your review before it's scheduled, though we can move to a faster approval flow once you're comfortable with the direction.
Yes — see our Digital Marketing service, which covers paid social campaigns alongside organic management.
Your brand assets if you have them, a sense of your ideal customer, and access to the platforms you want managed. If you don't have branding yet, we can help build that first.
Website Design
A typical marketing site design phase runs 2–4 weeks depending on page count and revision rounds, before development starts. We'll give you a firm timeline after a discovery call.
Yes — every project includes a Figma walkthrough of the full design before any code is written, and revision rounds to refine it until you're happy.
Absolutely. We regularly redesign existing sites — sometimes a full rebuild, sometimes a focused visual refresh on a technically sound foundation. We'll tell you honestly which one your site needs.
Yes. Clean semantic structure, fast-loading layouts, and sensible heading hierarchy are part of the design phase, not something bolted on afterward.
Website Development
It depends on how often you'll update content and how much custom functionality you need. We cover the tradeoffs honestly during a discovery call, including when WordPress is genuinely the right call.
A custom-built marketing site typically takes 6–10 weeks from approved design to launch. eCommerce and web-app builds run longer depending on integrations.
Yes — every custom build includes an admin area for the content you'll actually change, so you're not dependent on a developer for routine updates.
We can — see our Domain & Hosting service — or deploy to a host of your choice if you already have one.
Website Security
This is treated as urgent. Contact us and we'll begin assessment and cleanup as soon as possible, typically starting the same day.
Yes — smaller, less-maintained sites are actually targeted more often, since automated attacks scan for outdated software regardless of site size.
Yes — we regularly audit and harden existing sites on any platform, starting with a security assessment of the current setup.
Both — a one-time hardening and cleanup, or an ongoing monitoring plan that catches new vulnerabilities as they appear.
eCommerce Development
Shopify suits businesses that want a managed, low-maintenance platform; WooCommerce suits those who want more control and already use WordPress. We'll recommend based on your specific catalogue and plans, not a blanket answer.
Yes - we handle product, customer, and order data migration carefully, with redirects in place so you don't lose existing SEO rankings.
A standard store typically launches in 6–10 weeks; larger catalogues or custom functionality extend that. We'll give a firm timeline after scoping your requirements.
Yes - we work with local and international payment providers and will confirm support for your market before the project starts.